tweak.chat

We create applications that will improve your work with LiveChat.

We automate tedious activities so that you have more time for what is important - create valuable relationships with your customers.

We create tools that visualize what is happening in chats.

Advanced Group Manager

Managing license with multiple groups is very time consuming. Even a small change, with dozens of groups, can take many hours. We decided to make the work of administrators working with LiveChat easier.

Our tool, Advanced Group Manager, allows you to:

  • Duplicate any group
  • Copy all group settings to other
  • Copy selected group settings to others

Queue priorites

Enhance your customer support efficiency with Group Priority Management. This application allows you to strategically assign queue priorities to different user groups, ensuring that critical inquiries are addressed with the urgency they require.

Chats Exporter

Coming soon

Effortlessly export and archive your LiveChat conversations with our Chats Exporter tool. This powerful application allows you to:

  • Export chats in JSON format for comprehensive archiving and backup
  • Generate CSV files containing essential chat metadata for quick analysis
  • Choose your preferred format based on your specific needs
  • Streamline data management and gain valuable insights from your chat history

Whether you need a full JSON backup for detailed record-keeping or a concise CSV overview for performance analysis, Chats Exporter simplifies the process of extracting and preserving your valuable chat data.

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