Advanced Group Manager
Managing license with multiple groups is very time consuming. Even a small change, with dozens of groups, can take many hours. We decided to make the work of administrators working with LiveChat easier.
Our tool, Advanced Group Manager, allows you to:
- Duplicate any group
- Copy all group settings to other
- Copy selected group settings to others
To install Advanced Group Manager application, go to LiveChat Marketplace, sign-in to your LiveChat account and complete the purchase process.
After successful installation, you will find a new icon in the LiveChat Agent App Navigation - AGM.
Duplicate a group
To open Advaned Group Manager, click on AGM icon in LiveChat Agent App Navigation.
Press the "duplicate" button next to the group name you want to duplicate.
Choose a name for the new group and choose the settings you want to copy, then click "Duplicate" button.
Copy a group
Press the "copy" button next to the group name from which you want to copy the settings.
Select the group to which you want to copy the selected settings.
- Does Advanced Group Manager support licenses created in the Frankfurt data center?
Yes, AGM support licenses created in Frankfurt data center - requests are called directry to appropriate API address.
- How do you process the license's data?
Our application only processes configuration data - chat widget settings, agents list, language phrases, chat-surveys configuration. Advanced Group Manager does not have access to or process customer data or chats history. All data are passed directly to LiveChat Platform APIs - we do not save data in any database.
We use sentry.io to log errors and Google Analytics to monitor application usage.
- Do you accept ideas for new features?
Sure! Start a chat with us and tell us about your idea.
Questions? Need help?